Cancellation Policy

1. Order Cancellation

• Orders can be cancelled within 24 hours of placing them
• Once processed or shipped, orders cannot be cancelled

2. How to Cancel

Contact us via:

• Email: famdesigns@newroutineandstyles.com
• Phone: 08105820341

3. Refund for Cancelled Orders

• Eligible cancellations will be refunded within 5–10 business days

Refund Policy

1. Eligibility

You may request a refund if:

• You received a damaged or defective item
• You received the wrong product

2. Conditions

• Items must be unused and in original packaging
• Requests must be made within 3 days of delivery

3. Non-Refundable Items

• Worn or used items
• Items damaged after delivery

4. Refund Process

• Once approved, refunds are processed within 5–10 business days

5. Return Shipping

• Customers may bear return shipping costs unless the error was ours

6. Contact

Email: famdesigns@newroutineandstyles.com
Phone: 08105820341